Your eyes and hands in India · Est. 2019 · Replies within one working day

India sourcing consultant: how it differs from an agent

A consultant advises on strategy and suppliers; an agent does the on-the-ground work. Know which one you are paying for.

· 4 min read · Creston & Co

An India sourcing consultant advises you on which products, regions and suppliers to pursue, and usually hands you a report. A sourcing agent goes further and does the work in India: contacting factories, visiting them, checking samples and watching loading.

Both can be useful. The mistake is to hire a consultant when you need someone on the ground, or to hire an agent when you have not yet decided what to buy.

What a consultant usually delivers

  • A market overview for your product, including where in India it is made.
  • A view on cost drivers, quality risks and regulations for your destination.
  • A suggested supplier profile, and sometimes a list of names.
  • A recommendation on whether India is the right origin at all.

What an agent usually delivers

  • A shortlist of real manufacturers, each checked as a factory and not as a trading front.
  • Sample checks and review of the documents each supplier sends.
  • Testing of lots and supervision of production and loading.
  • A single point of contact when something goes wrong in India.

Where they overlap

A good agent explains the market as part of the work, and a good consultant will recommend suppliers. The difference lies in accountability. A consultant is paid for advice whether or not you buy. An agent is paid for completing defined tasks. Neither should be paid by the factory for a recommendation.

How to choose

  • If you do not know what you want to import, start with advice. A short paid engagement, or a free review, is enough.
  • If you know the product and need suppliers you can trust, hire for the on-the-ground work.
  • If you have already bought and had problems, the first step is usually an audit of the supplier. See can an agent audit my existing supplier.
  • If you cannot tell whether a quote is fair, ask for an explanation of what drives it, not just a number.

Checks before you hire a consultant

  • Ask for a written scope, with what you will receive and by when.
  • Ask whether they have any relationship with suppliers they might recommend.
  • Ask for a sample deliverable with client details removed.
  • Be wary of anyone who sells advice and also takes payment from the factories they name.

A worked scenario

An importer has heard that India makes the product they sell but does not know where, in what grades or at what typical order size. A consultant is useful here. In a few days they can explain the clusters, the main quality risks and the paperwork for the destination market, so that the importer can decide whether to go further.

Once the importer decides to proceed, the questions change. Which of the dozen plants in that cluster are real, which ones will accept a first order, and which sample matches the specification? That is no longer advice. It is fieldwork, and it needs someone who can visit and verify.

Red flags with either

Whichever you choose, treat these as reasons to pause.

  • A report that names suppliers but cannot say how they were checked.
  • Fees that depend on which supplier you pick.
  • A promise that you will save a set amount, with no explanation of how.
  • No written scope, or a scope that changes as you go.

Getting the most from a short engagement

Whichever you hire, give them a clear brief. Write down the product, the target market, the order size you have in mind and the standards your customers expect. Ask for the answer to a specific question, such as which two regions are worth visiting, rather than a general report. A narrow brief produces a useful result in less time, and it makes it easy to judge whether the adviser knew the subject. Keep the written output, because it helps whoever does the fieldwork later.

How we work

We start with a free 20-minute sourcing review, where we tell you honestly what we see in your product and whether India makes sense. If you go ahead, we do the field work: finding and auditing manufacturers, checking samples and documents, having lots tested, and supervising production and loading. The fee is written, agreed in advance and paid by you; we take nothing from factories. You can see the full list on our services page, or book a free sourcing review.

More from the blog

Free · 20 minutes · No obligation

Start with a free 20-minute sourcing call.

Tell us the product, the spec and the volume. We'll tell you what it should cost from India, what to test for and where the risks are. No fee, no obligation, and you keep the notes.