Your eyes and hands in India · Est. 2019 · Replies within one working day

How customers should care for plated jewellery

Keep plated jewellery dry, away from perfume and sweat, and stored airtight. A simple care card in the box can halve the complaints you receive.

· 3 min read · Creston & Co

Plated jewellery lasts longest when it is kept dry, kept away from perfume, lotion and sweat, wiped after wear and stored in an airtight bag. The plating is a thin layer, and almost everything that shortens its life is either chemical contact or friction.

For a seller, care instructions are not just a courtesy. A clear care card in every box sets expectations and cuts the number of customers who say the colour faded too soon.

The care rules that matter most

  • Put jewellery on last, after perfume, hairspray and lotion have dried.
  • Take it off first: before washing, showering, swimming, exercise and sleep.
  • Keep it away from chlorine, sea water and cleaning products.
  • Wipe it with a soft, dry cloth after wearing to remove sweat and oils.
  • Store each piece separately in a zip bag or anti-tarnish pouch, so pieces do not scratch each other.
  • Do not use silver dip, toothpaste or abrasive polishing cloths, which strip plating.

Special cases

Oxidised and antique-finish pieces have a darkened surface on purpose. Polishing removes it, so customers should only wipe them gently.

Kundan, polki and stone-set pieces often use glue or lac behind the stones. Water and heat can loosen them, so these pieces should never be soaked.

Pearls and thread jewellery are easily stained by perfume and moisture and should be stored flat.

What you can do as the seller

  • Ask the maker to apply an anti-tarnish coating where it suits the finish.
  • Pack each piece in a sealed anti-tarnish bag, with silica gel in the carton.
  • Print a short care card in your customers' language and put it in every box.
  • Repeat the care rules on your product pages and order emails.
  • Avoid claims such as waterproof or will not fade for plated brass.

What this means for a buyer

Good care advice helps, but it cannot rescue thin plating. Get the plating right first, then teach customers to protect it. See how to describe plating honestly. Creston & Co works for buyers only, for a fixed fee agreed in writing: we check plating and packing in Rajkot, have samples tested at NABL-accredited labs and supervise loading. Ask for a free sourcing review.

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