Your eyes and hands in India · Est. 2019 · Replies within one working day

Can I order a single machine from an Indian manufacturer?

Yes. Most Indian machinery makers will build and export a single machine. The real questions are testing, packing, documents and after-sales support for one unit.

· 3 min read · Creston & Co

Yes. Most Indian makers of lathes, presses, processing machines and gensets will build and export a single unit. Many of them build to order anyway, so one machine is normal business.

The harder parts are not the order itself. They are checking the machine before it leaves, packing it for sea freight, getting the right documents, and arranging support once it arrives.

What to agree before you order

  • A written specification that covers capacity, power supply, controls, safety features and accessories.
  • The tests the factory will run before dispatch, and whether you or your agent can attend.
  • The voltage and frequency for your country, so the motors and controls match your supply.
  • The packing method, such as a seaworthy crate with rust protection.
  • The documents to be supplied, including the manual, wiring diagram, test report and any conformity papers.
  • Warranty terms and how spare parts will reach you.

Watch the compliance side

If you import into the EU, UK or another regulated market, the machine must meet local safety rules before it can be placed on the market. For the EU this usually means CE marking. Whoever places the machine on the market carries legal responsibility, which may be you as the importer. Read what CE marking means for machinery and confirm the route with a notified body or compliance adviser.

Shipping a single machine

Agree the Incoterm first, so you know who books and pays for each leg of the journey. The guide to FOB, CIF or DAP explains the choice. A small machine can travel as part of a shared container load. A larger one may fill a container on its own or need a flat rack if it is oversize. Your freight forwarder will advise once you have the crated dimensions and weight.

Ask for the crate size early. It affects freight, port handling and your unloading plan at the other end.

Check your own site as well. You need a way to lift the machine off the truck, a route through doors to its final position, and a floor that can take its weight. Many buyers find out too late that a forklift is not enough or that the foundation needs work.

After-sales for one unit

With one machine, you have less leverage over the maker after delivery. If you plan to buy more later, say so, because a maker who sees repeat business will usually support you better. Order a starter kit of wear parts with the machine. Ask for remote support by video call, and agree in writing how warranty claims will be handled. The article on machine manufacturing lead times will help you plan the timeline.

Next step

We can find the right maker, check the machine at a trial before dispatch and supervise packing. Book a free sourcing review to discuss your machine.

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