Your eyes and hands in India · Est. 2019 · Replies within one working day

How to verify a jewellery supplier in India

Verify a jewellery supplier in India by checking registration, visiting the premises, watching production and speaking to other buyers. Here is the routine, step by step.

· 3 min read · Creston & Co

To verify a jewellery supplier in India, check four things in order: that the business is legally registered, that it owns the premises and equipment it claims, that it can show real production, and that other buyers will vouch for it. A reliable jewellery supplier in India passes all four without fuss.

Jewellery supplier verification is mostly about proof. Photos, catalogues and a polished website prove nothing, because anyone can copy them.

Step 1: Check the registration

Ask for the company or firm registration, the GST number and the Importer-Exporter Code, then check them yourself on the relevant government portals. A supplier that hesitates to share them is telling you something.

Match the name on those documents to the name on the quotation, the invoice and the bank account. A different name at any point needs a clear written explanation. The full list is in what registrations an Indian sourcing agent should have, and most of it applies to a factory as well.

Step 2: Confirm it is a maker, not a middleman

Many sellers describe themselves as manufacturers when they buy from workshops. That is not always a problem, but you should know. Ask where each process happens: casting or stamping, polishing, plating, stone setting and packing.

Request a live video walk-through of the production floor, then a visit. How to tell a trader from a manufacturer gives the questions that expose a middleman quickly.

Step 3: Watch real production

Ask to see your own sample being made, or a design similar to yours in progress. You are looking for dies and moulds on site, a plating tank that is actually in use, and trained workers setting stones. A clean showroom with no workshop behind it is a warning.

A proper audit covers capacity, process control and records. The checklist in what a factory audit report should contain applies to jewellery workshops too.

Step 4: Run a background check with references

A jewellery supplier background check does not need to be elaborate. Ask for two or three buyers you can contact, ideally from your own market, and ask them these questions:

  • Did the bulk order match the approved sample?
  • Were deadlines met, and how were delays communicated?
  • How were quality problems handled after shipment?
  • Would they place a repeat order?

Step 5: Score what you found

Keep a written file for each supplier you check, with copies of the registration documents, photos of the premises, the dates of your visits and the names of the references you spoke to. If a dispute comes up later, this file is your evidence, and it also lets a colleague or agent pick up the work without starting again. Set a date to review the file at least once a year.

Put the results into a simple scorecard so you can compare suppliers on the same basis, using what a supplier scorecard is. Weight the items that matter most for your range, such as plating quality or on-time delivery.

Verification is not a one-off. Repeat a short version when you reorder, because workshops change owners, staff and processes.

Next step

Doing this from overseas is slow, and the most revealing checks need someone on the ground. We find and audit manufacturers and give you the written findings before you commit. Book a free sourcing review and we will show you how our verification works for jewellery.

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